Warranty & Repair

WHERE CAN A ZEUS WATCH BE SERVICED OR REPAIRED? 

Most high-quality local jewellers will be able to carry out repairs on your watch.

WHAT DOES MY WARRANTY COVER? 

Your Zeus watch is warranted by Zeus Luxury for a period of two years from the original date of purchase under the terms and conditions of this warranty. The Zeus warranty covers materials and manufacturing defects. The warranty comes into effect if you have a copy of the receipt, this is required for proof of purchase. The warranty does not cover bracelets nor does it cover water damage or condensation damage or general wear and tear from extended or over use specifically in relation to the Zeus watch collection, see below for further clarification. 

WHAT IS A WARRANTY ISSUE AND WHAT IS NOT? 

Warranty term: Two year from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal) and the strap. Anything other than the parts listed above are not covered by this warranty.

Note that repair/replacements will be charged in the following cases, even during the warranty term. Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc). Failure or damage caused by unjustifiable repair or modification. Failure or damage caused by fire or water, or a natural disaster such as an earthquake. Aesthetic changes that occur during normal wear and tear and ageing (minor scratches, etc.) on the case and/or crystal. The colour on the watchband and peeling of the plating. The warranty does not cover battery replacement, which can be easily replaced at the cost to the customer from any local jeweller world-wide. The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available. This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.

VISIT A LOCAL WATCHMAKER FOR WARRANTY ISSUES 

Our recommendation is that you visit a local watchmaker or jeweller and let them look at the damage and if they feel this is a warranty matter contact us for more information on how to proceed, our watches are built to last therefore any damage to the watch or fault which falls under wear and tear will not be covered under warranty. The final decision will be at the sole discretion of the directors and by purchasing any product you agree to be bound by their terms and conditions and the warranty and repair conditions here-in provided.

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